Privacy Policy

Privacy Policy – Green Earth Office Furniture (Pty) Ltd

Last Updated: 2025/11/03

Green Earth Office Furniture (Pty) Ltd (“we,” “our,” “us”) respects your privacy. This
Privacy Policy explains how we collect, use, disclose, and protect your personal information
when you visit our website [www.greenearthofficefurniture.co.za] and purchase products or
services from us. By accessing or using our services, you acknowledge and accept the

practices described in this Privacy Policy.

1. Introduction & Scope

Green Earth Office Furniture (Pty) Ltd is committed to safeguarding the privacy of our
customers, clients, and website users. We adhere strictly to applicable data protection laws,
including the Protection of Personal Information Act (POPIA), 4 of 2013. By using our
website or engaging our services, you consent to the collection, use, and processing of your

personal information as described herein.

2. Company Details

Company Name: Green Earth Office Furniture (Pty) Ltd
Registration Number: 2013/031542/07
Registered Address: 335 Republic Road, Darrenwood
Email: Sales@greenearthofficefurniture.co.za
Phone: 081 438 4131 / 065 813 1060

Information Officer / Data Protection Officer: Vina-Lee v.d Westhuizen

Our Information Officer is responsible for overseeing compliance with data protection laws

and can be contacted for any privacy-related inquiries.

3. Information We Collect

We may collect the following personal information:
• Name, email address, telephone number, and delivery address

• Payment information (processed securely via third-party payment gateways; we do

not store card details)

• Website browsing information, including IP addresses, device identifiers, and cookies

• Newsletter subscription preferences

Transparency in the data we collect ensures that you understand exactly what information is

being processed.

4. How We Collect Information

We collect personal information through the following channels:
• When you place an order on our website or in-store
• When you register for a newsletter or account

• When you contact us via email, phone, or other communication channels
• When you visit and navigate our website (through cookies and website analytics)

Collection is limited strictly to information necessary for service provision and website

functionality.

5. Purpose of Data Collection

We process personal information for the following legitimate purposes:

• To process and deliver orders efficiently
• To provide customer service and respond to inquiries

• To send order confirmations, updates, and promotional communications (if

consented)

• To improve our website, products, and services
• To comply with legal obligations and regulatory requirements

We do not collect personal data for purposes beyond those explicitly stated.

6. Sharing of Information

Your personal information may be shared only with:
• Couriers and delivery services for order fulfillments
• Payment service providers to process transactions securely
• IT, website hosting, and cloud service providers for operational purposes
• Legal authorities if required by law or to protect our rights

We do not sell or trade your personal information to third parties for marketing purposes.

7. Data Security Measures

We implement robust technical and organisational measures to protect personal information:
• Payments are processed securely via trusted third-party providers (e.g., PayFast,

PayPal)

• SSL encryption is used to secure data transmitted through our website
• Access to personal information is restricted to authorised employees only
• Regular internal audits and security updates are conducted to maintain compliance

8. Cookies & Tracking

Our website uses cookies and similar technologies to:
• Remember your shopping cart and preferences
• Improve website functionality and user experience
• Collect anonymous browsing statistics

You may choose to disable cookies in your browser settings, although this may affect certain

website features.

9. Customer Rights

Under POPIA, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information

• Request deletion of your personal information, subject to legal or contractual retention

obligations

• Withdraw consent and opt out of marketing communications

Requests should be submitted to our Information Officer, who will respond under legal

timeframes.

10. Data Retention

We retain personal information only as long as necessary for the purposes outlined:
• Order and transactional records: at least 5 years (for tax and legal compliance)
• Customer account information: until the account is deleted
• Marketing and newsletter data: until you unsubscribe

Retention policies ensure that data is not kept indefinitely.

11. International Data Transfers

Some of our service providers (e.g., analytics, hosting, payment processors) may store or
process data outside South Africa. We ensure that any international transfers comply with
applicable data protection laws and that such service providers implement adequate

safeguards.

12. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not
knowingly collect personal information from children. If we become aware that we have
inadvertently collected such information, it will be deleted promptly.

13. Updates to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices,
services, or legal requirements. The latest version will always be available on our website.
Continued use of our services after such updates constitutes acceptance of the revised policy.

14. Contact Information

For any privacy-related inquiries, concerns, or requests, you may contact our Information

Officer or the Company through the following channels:

Registered Office:
Green Earth Office Furniture (Pty) Ltd
355 Republic Road, Gauteng, Johannesburg, South Africa

Email: info@greenearthofficefurniture.co.za
Data Protection Officer: Vina-Lee v.d Westhuizen

Telephone: +27 81 398 6694 | +27 81 438 4131

We are committed to responding promptly to all inquiries under POPIA and other applicable laws.

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